FREQUENTLY ASKED QUESTIONS

A few things to know before your visit.

I want your experience at Holistic Hairdressing to feel easy from the moment you book. Here you’ll find answers to the questions I’m asked most often, along with the appointment policies that help me protect the time reserved for every guest.

APPOINTMENT POLICIES

CANCELLATIONS & RESCHEDULING

Your appointment time is reserved exclusively for you.

Because Holistic Hairdressing is a private, one-chair atelier and many appointments reserve several uninterrupted hours of the day, late cancellations can be very difficult to fill.

I kindly ask for at least 48 hours’ notice if you need to cancel or reschedule.

Changes made less than 48 hours before your appointment are subject to a 50% cancellation fee.

Changes made less than 24 hours before your appointment, as well as no-shows, are subject to 100% of the scheduled service total.

I understand that genuine emergencies happen, and unusual circumstances can always be discussed individually.

HOW TO CANCEL OR RESCHEDULE

You can manage your appointment through your GlossGenius booking confirmation or contact me directly at 907-691-7169.

Thank you for respecting the time that has been reserved for you — it allows me to continue offering the private, unrushed experience Holistic Hairdressing was created around.

LATE ARRIVALS

To respect the timing of every guest, please arrive on time.

If you arrive more than 15 minutes late, I may need to modify or reschedule your appointment depending on what can reasonably be completed within the remaining time.

The scheduled service charge may still apply.

REPEATED CANCELLATIONS OR NO-SHOWS

Guests with repeated late cancellations or missed appointments may be asked to prepay future services or may have limited access to future appointment availability.

ADDITIONAL TIME & PRODUCT

Every service is scheduled with an appropriate amount of time and standard product use built into the appointment.

Occasionally, very long, dense or complex hair may require more.

Additional appointment time is $60 per additional 30 minutes.

For color services, additional color beyond the standard amount included in the service is $20 per additional bowl.

These charges are not automatically added to every appointment. They only apply when your service genuinely requires more time or product than the booked appointment includes.

Whenever possible, we will discuss this together before moving forward.