FREQUENTLY ASKED QUESTIONS
A few things to know before your visit.
I want your experience at Holistic Hairdressing to feel easy from the moment you book. Here you’ll find answers to the questions I’m asked most often, along with the appointment policies that help me protect the time reserved for every guest.
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If you’re new to my chair, I recommend beginning with one of The Detox Rituals℠.
It gives me the opportunity to bring your hair and scalp to a cleaner, more natural state, understand how your hair behaves and create a strong foundation for everything we may want to do next.
I also offer complimentary 15-minute new-client consultations if you would prefer to meet first. We can talk through your hair goals, scalp condition, previous color history and what direction makes the most sense before you commit to a longer appointment.
If you are coming specifically for color, you do not need to choose the technique yourself (Balayage, Highlights, etc.) We choose the time we need. The Refresh is designed for maintenance and smaller changes, while The Transformation gives us more time and freedom for a significant change. Unsure what to book? Contact me directly at (907)-691-7169.
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Every Detox Ritual℠ is customized to your individual hair and scalp.
I decide which products and techniques make the most sense after looking at your hair and scalp, and we talk through everything before getting started.
The main difference between the three experiences is time and whether The Holistic Haircut℠ is included.
The Platinum Detox Experience is 4.5 hours and is the most extended, elevated version of the ritual.
The Signature Detox is 3 hours, includes The Holistic Haircut℠ and is my most-booked option.
Detox & Style is 2.5 hours and gives you the complete ritual without the haircut — ideal when your current shape is still fresh.
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The Color Edits are booked around the amount of time and change we are creating, rather than asking you to choose a technical method.
You book the amount of change. I choose the technique.
Highlights, balayage, freehand placement, glossing, depth and other techniques are simply tools I can combine depending on the result we are working toward.
Your Color Edit is a complete appointment. Any toner or gloss needed to finish the result, a deep conditioning treatment and your finished blow-dry styling are already part of the service. You do not need to book a separate blowout afterward.
You can pair your color with The Holistic Haircut℠ when you want your shape to evolve along with your color.
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Every service has an estimated appointment time listed in GlossGenius.
That time is reserved specifically for you.
Very long, dense or complex hair may occasionally require additional time. If I believe we will need more time than your booked service allows, we will discuss that together whenever possible before moving forward.
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Yes. Holistic Hairdressing is a private, dedicated atelier located within my home in Eagle River, Alaska with a separate guest entrance through our backyard.
The salon itself is created entirely for my guests and features just one chair.
You can learn more about the space and what to expect on The Atelier page.
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You’re welcome to park in the driveway.
From there, please use the dedicated side entrance and follow the path through the backyard to the salon entrance.
The atelier has its own separate guest entry, so you can come directly to the salon without entering our living area.
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The most current pricing is always available through my GlossGenius booking portal.
If a price in GlossGenius is shown with a +, this indicates a starting price. Additional time or product may occasionally be required depending on the length, density, complexity or needs of your hair.
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Absolutely! Murphy is our French Bulldog and official Feel-Good Manager. He can be a little stormy during his initial greeting, but once he has welcomed you properly, he usually settles down and takes his supervisory duties very seriously.
APPOINTMENT POLICIES
CANCELLATIONS & RESCHEDULING
Your appointment time is reserved exclusively for you.
Because Holistic Hairdressing is a private, one-chair atelier and many appointments reserve several uninterrupted hours of the day, late cancellations can be very difficult to fill.
I kindly ask for at least 48 hours’ notice if you need to cancel or reschedule.
Changes made less than 48 hours before your appointment are subject to a 50% cancellation fee.
Changes made less than 24 hours before your appointment, as well as no-shows, are subject to 100% of the scheduled service total.
I understand that genuine emergencies happen, and unusual circumstances can always be discussed individually.
HOW TO CANCEL OR RESCHEDULE
You can manage your appointment through your GlossGenius booking confirmation or contact me directly at 907-691-7169.
Thank you for respecting the time that has been reserved for you — it allows me to continue offering the private, unrushed experience Holistic Hairdressing was created around.
LATE ARRIVALS
To respect the timing of every guest, please arrive on time.
If you arrive more than 15 minutes late, I may need to modify or reschedule your appointment depending on what can reasonably be completed within the remaining time.
The scheduled service charge may still apply.
REPEATED CANCELLATIONS OR NO-SHOWS
Guests with repeated late cancellations or missed appointments may be asked to prepay future services or may have limited access to future appointment availability.
ADDITIONAL TIME & PRODUCT
Every service is scheduled with an appropriate amount of time and standard product use built into the appointment.
Occasionally, very long, dense or complex hair may require more.
Additional appointment time is $60 per additional 30 minutes.
For color services, additional color beyond the standard amount included in the service is $20 per additional bowl.
These charges are not automatically added to every appointment. They only apply when your service genuinely requires more time or product than the booked appointment includes.
Whenever possible, we will discuss this together before moving forward.
